Cesca Balgoyen
On a journey to combine my interests of both tech and art, I self-taught myself the basics of UI/UX design. With my technical background and creative streak, UI/UX allows me to take my background in tech and transform it into something innovative and fun.
Past Experience
Verizon – Project Manager
- Led and successfully coordinated a large-scale project to migrate broadband services for over 10,000 retail locations across the United States.
- Managed changes to project scope and schedule, while effectively communicating with stakeholders and management to ensure on-time delivery and successful project completion.
- Proactively identified and addressed potential issues, managing escalations and providing timely and effective solutions to ensure minimal impact to project timelines and budgets.
- Collaborated with cross-functional teams including IT, network engineering, and operations to ensure successful project implementation.
- Used Tableau to track and visualize project success data, along with dashboard creation and management.
01/2022 – Present
Kung Fu Tea – Barista
- Demonstrated exceptional customer service skills by taking orders and addressing phone inquiries.
- Skillfully customized drinks to suit customers’ individual preferences, resulting in increased customer satisfaction ratings.
- Oversaw the entire online order process from order placement to delivery.
09/2021 – 01/2022
University of Nevada – Las Vegas – Undergraduate Teaching Assistant (Introduction to Engineering)
- Communicated complex engineering concepts to students of varying skill levels, ensuring comprehension and mastery.
- Facilitated hands-on learning activities, enabling students to apply engineering principles in a practical way.
- Supported students in their Python assignments, providing guidance and assistance as needed.
08/2019 – 05/2020
Zappos – Software Engineering Intern (Architecture)
- Developed and implemented a metric dashboard utilizing AWS infrastructure as code and continuous deployment methods.
- Collaborated with the Architecture team to streamline software engineering processes, resulting in increased efficiency and productivity.
- Developed and maintained a variety of automation scripts using Bash scripting.
06/2019 – 08/2019
Skills
| Figma | Tableau | C++ | C# | Python | HTML | CSS | Javascript | SQL |
| AWS | Wordpress | Excel | MS Office | Google Workspace | Blender | Unity | Adobe Illustrator | Bash |
cesdesigns 